SHIPPING
We are glad to bring our customers great value and service. That’s why we provide shipping from our warehouses in Italy Milan by DHL, BRT, FedEX, GLS, Export USA or UPS.
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Included:
The shipment tracking is included in the price of your shipment and is accessible 24 hours a day. You can follow your parcel easily using the tracking code received via e-mail. Thanks to this, you can know at any time where your pack is, what steps it has taken and when it is likely to reach its destination.
Immediate:
Your shipment details are updated several times a day, so your packet delivery path is always rebuilt. With this, the state of the shipment remains always current.
Simple:
A single code allows you to trace it to the destination, even if the parcel changes during the journey to another courier.
Global:
Regardless of where your package is, our tracking portal will track it around the world.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.